Courtesy Transportation Vehicles
The Courtesy Transportation Program (CTP) is designed to: Assist dealers in developing a fleet of new loaners/rentals and enhance the customer’s loaner/ rental vehicle experience while their vehicle is in for service. CTP provides customers an opportunity to test-drive the latest Stellantis vehicles and experience the newest technology in a no-pressure, hassle-free environment.
FAQs
What is the minimum time and mileage a CTP vehicle must be in service?
The CTP vehicle must remain in service for a minimum of 30 days and at least 500 miles.
Will CTP vehicles be eligible for any other incentives at the end of the CTP term?
The CTP vehicle may be eligible for consumer incentives and/or new vehicle incentives being offered at the time the vehicle is sold as a “retail sale” or lease.
When does the warranty start on a CTP vehicle?
The warranty start date is the date that the CTP vehicle is placed into CTP service via reporting it as a "Demo" (subtype: Courtesy Transportation) in the NVDR system. Upon any retail sale of the vehicle, the retail customer will not receive a warranty mileage extension, unless provided for in applicable law.
What if the law in my state does not allow CTP vehicles to be sold to end customers as a "new" vehicle?
In that case, will the retail sale or lease of the CTP vehicle still be eligible for any new vehicle incentives being offered? A. Yes. As long as program rules and criteria are otherwise met, CTP vehicles will be eligible for any current new vehicle incentives being offered at the time of the vehicle's retail sale or lease to the end customer, regardless of how that vehicle sale or lease may be categorized under applicable law (e.g., as a "new" or "used" vehicle).
Guidelines for Michigan
When you later sell or lease the courtesy transportation vehicle, Michigan regulations stipulate that it must be sold as USED. All documentation of the transaction must reflect that it is a used vehicle. It cannot be sold as a new vehicle or demo once it has been titled to the dealership. (This is true despite the fact that the manufacturer allows you to extend “new vehicle incentives” to the customer.)
Under the rules of the Federal Trade Commission, a “Used Car Buyers Guide” must be prepared and displayed on the vehicle. Even if the vehicle is never displayed on the used vehicle lot before the sale, the Used Car Buyers Guide must be completed, presented to the customer at the time of sale and retained in the deal jacket. This is true of every used vehicle that is offered for sale or sold.
When completing the RD-108 and the contract, the vehicle must be shown as used. The used box will be checked in both documents so it does not create confusion to the customer. It is good practice to note this special sale in the remarks section of the RD-108 as a “Courtesy Transportation Vehicle,” loaner, CTA, or DRAC -- or however your manufacturer refers to them -- allowing the vehicle to receive the proper incentives with the finance source.